The Government of Tamil Nadu vision for the Common Service Centre Project is that the IT enabled Government Services should be accessible to the common man in his/her village, through efficient, transparent, reliable and affordable means. This vision shall be realized by the state Government by setting up the CSC project in [partnership entities who will establish the network of common service Centers and deliver range of G2C and B2C services through the network of CSCs.
The Common Service Centre (CSC) scheme was formulated under the National eGovernance plan envisaged the CSCs to act as front end delivery channels to provide various Government services. As per Government of India guidelines 1 Common Service Centre (CSC) has to be established for 6 Village Panchayats. Therefore 2770 CSCs have to be established as per the norms of Government of India. However Government of Tamil Nadu has proposed to roll out 5440 CSCs throughout the State in the ratio of 1 CSC for every 3 Village Panchayats in a Public Private Partnership (PPP) model as envisaged by Government of India.
The original PPP model of Common Service Centers was that Service Centre Agencies would be identified by tender process and they shall in turn identify Village Level Entrepreneurs (VLEs), who shall establish and operate Common Service Centres (CSCs) which are to be the front end service delivery points of the Scheme. However, due to various reasons, the Service Centre Agencies (SCAs) for setting up of Common Service Centers (CSCs) could not establish the service delivery outlets throughout the State, which was an essential requirement for rolling out the e-District programme. Out of 5,440 CSCs targeted to be established, only about 10% were actually established by the SCAs.
To overcome this issue, an alternate mode of service delivery channel was devised.
A two-pronged strategy was followed
As on 31.3.2016, 10532 Common Service Centres have been established throughout the State
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